FAQs
What is an Xperience Black Businesses Business Account, and what are the benefits?
An Xperience Black Businesses Business Account allows you to create a profile for your business, connect with customers in Chicagoland, and grow your business.
How do I create an Xperience Black Businesses Business Account?
Both businesses and customers will have the ability to sign-up. So when signing up, you will need to choose which type of account to create based on whether you are a business or customer looking to get in touch with a business. So, just customer vs. business profiles. To create an Experience black business account, visit our website and click on the “Don’t have an account? Sign up” link after clicking the login button. For businesses, you will need to provide your business name, address, phone number, and website. For customers seeking a business or a service, you’ll need to provide some basic information such as name, username, and e-mail address. Both customers and businesses will have to consent to the terms and conditions of this site.
How do I update my business information?
To update your business information, log in to your account and click on the “Edit Profile” link. You can update your business name, address, phone number, website, and profile picture.
How do I connect with customers?
To connect with customers in Chicago, you can create a listing for your business on Xperience Black Businesses. You can also connect with customers on our social media pages.
What is the difference between a Featured Listing and a Standard Listing?
A Featured Listing allows you to highlight your business on Xperience Black Businesses. In addition, you can include a logo, video, and longer description. A Featured Listing also appears at the top of the search results. A Standard Listing is a basic listing that includes your business name, address, phone number, and website.
How do I purchase advertising?
Currently, we offer free advertising listing. We have plans of introducing better options that allow precise targeting for businesses that want to leverage paid advertising.
What is the difference between a Free Listing and a Paid Listing?
A Free Listing allows you to list your business for free on Experience. A Paid Listing allows you to list your black business with more features, such as a longer description, logo, and video. In addition, a Paid Listing appears at the top of the search results.
What is the refund policy?
Refunds will not be given for any listings or businesses removed from our website. We recommend that you carefully research any business before doing business with them.